Consumer Rights - Air transport - Messages to the European Commission
NON APPLICATION OF EUROPEAN REGULATIONS IN TRANSPORTS
To Mr. Siim Kallas - Commissioner - Transports -EUROPEAN COMMISSION
CC: Services of Manuel Barrsoo
1-MESSAGE DATED OF 05 APRIL 2011
I am aware of the problems regarding difficulties to convince member States member to implement the European rules.
Now I discover that even commercial companies have decided not to apply the European regulations and this for many years without apparent penal steps against them.
The culprits are the main European Air transporters which refuse to apply the regulation 261-2004.
The French DGAC mentioned to me 5000 pending cases and the EURO-INFO-CONSOMMATEURS -ECC 900 case for the sole year 2010.*
*Most cases are not reported due to the purposely wrong information given by the Airlines Companies to the European Passengers.
I send you their report in attachment .
The situation appears to be chaotic.
Is the European Commission intend to do something to solve immediately the problem and thus protect the European citizens?
Will sanctions be taken against these companies?
This type of situation has a very bad effect on the European Union reputation and this is unfortunate and you are aware of the increasing massive abstention to the elections of the European Parliament.
2-MESSAGE DATED 06 APRIL 2011
Re:Non application of the European regulation 261-2004
Following my message of yesterday regarding the non application of European rule 261-2004, I transmit you for information a document from A PRIVATE INSURANCE COMPANY....... proposing a coverage against flight delays.
If the law was applied such insurance would not be necessary and ethically I think that European citizens have not to pay a private company to be protected similarly.
I remind you that the commission has the duty to enforce the European regulations.